Abhay Jacob
Services Leader| Data | AI & ML
Customer Success & Services | Professional Services
Strategic services leader driving revenue, adoption, and team growth through data, cloud, and AI via enterprise solutions across North America.
Key Achievements
Revenue Leadership
Exceeded $10M sales quota in product services sales for an underperforming markets by integrating GTM strategy, targeting accounts, and aligning sales teams to key opportunities.
Services Launch
Launched and scaled Adoption Services at Informatica, achieving $25M ACV impact, $2M services delivered, and $1M in rescued renewals in year one.
Go to Market
Led GTM for Alteryx Cloud Platform, creating service offerings, SKUs, and securing initial deals through cross-functional collaboration.
Professional Work Experience
Practice Lead - North America, Professional Services
Alteryx
September 2022 – August 2025
Lead Professional Services strategy and execution for Alteryx’s cloud platform.
Align delivery with revenue objectives, adoption targets, and client success metrics.
Key Responsibilities:
Services Sales & Business Development
Professional Services Delivery Optimization
Cloud Practice Development
Regional Manager (Services Sales), Professional Services
Informatica
September 2021 – August 2022
Led Service Sales targeting strategic growth through tailored account strategies.
Develop new business territories for Strategic, Retail & CPG and Canada accounts.
Key Responsibilities:
Territory Expansion
Key Relationship Building
Revenue Forecasting
Delivery Manager, Adoption Services - North America East
Informatica
April 2018 – August 2021
Founded and scaled team supporting emerging product adoption and long-term subscription value realization.
Key Responsibilities:
Launch Adoption Services
Build technical delivery team
Measure business impact
Testimonials
Miguel Rodriguez - Strategic Account Executive at Microsoft
“I have had the pleasure of working with Abhay in his role as Consulting Manager for Informatica. He has been a true partner for my sales team and me on several strategic customer engagements. His team's willingness to go above and beyond to ensure success in complex implementations is a testament to the trust and credibility he has earned as a leader. His professionalism, attitude towards customer success and technical insights are a powerful combination that delivers results..”
Lokesh Chaturvedi - Founding Solutions Architect at Acceldata
“I worked under Abhay’s leadership at Informatica in the professional services team. I joined when he started building a new team to offer adoption services to Informatica’s data Governance customers.
Right from Day 1, I felt so strongly connected with his style of management. He is a true leader in every sense - leads by setting an example, learns new things everyday and motivates everyone around him to always focus on learning new things, always puts the team first, gives credit to the team when applauded for good work, values everyone’s contribution and provides constructive feedback to foster excellence within the team.
For me personally, I am fortunate to have found a mentor and coach in him. His belief in me has always motivated me to go an extra mile and challenge myself, and I think that’s his USP to create high performant individuals.
I am thankful for all the opportunities he has given me to grow and I am very proud to be associated with such a leader!!
Thank you, Abhay!”
Elizabeth Peterson - Customer Success Manager, IBM
“Abhay and I collaborate on helping our customers get off to a great start with their Informatica software implementations. I have been impressed with Abhay since the first time I worked with him. Abhay is a consummate professional, going above and beyond for our customers to ensure they are successful. He attacks challenges with calm integrity and is comfortable with divergent thinking. Abhay is also wonderful with the team he manages, which results in excellence from those who report to him. I feel very fortunate to call Abhay not only a work colleague but a friend.”
Interests
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Enjoying Outdoors
I love spending time outdoors, whether its exploring nature trails or simply enjoying fresh air and sunshine.
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Sports
I’m passionate about staying active and enjoy a variety of sports, including cricket, swimming and gym workouts
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Volunteer
I enjoy Volunteering at kid’s baseball games and participating at church activities. It’s rewarding to give back, support the community, and make a positive impact.
Contact Me
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